FAQs

 

What is the Donorplus Rewards Program and how does it work?

Donorplus recognizes donors like you each time you donate blood, platelets or plasma. Not only do you save lives with each donation, you earn points to shop for gifts in our online store.
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How will I earn Donorplus points?

You must first become a Donorplus Rewards Program member by registering to activate your account. You will begin accumulating points as of April 1, 2012. You can expect your points to be automatically credited to your Donorplus account after each successful donation.

Once you have enrolled you will be able to see how many points you will earn for each donation and keep track of how many points you have accumulated.
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How do I sign up for the Donorplus Rewards Program?

Just create your account online and complete an enrollment form or call 866-228-1500 to speak to a Donorplus customer service representative.
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How many Donorplus points will I earn for each donation?

Once you enroll you will be able to see a points chart listing each donation type and its point value. You will also be able to earn additional points at special times of the year, when critical needs arise and by playing our “Spin & Win” game.
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How will I view and redeem Donorplus points for a gift?

It’s simple. You will log in using your Donor ID and password. From there you will see your point balance and available gifts.
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Will my Donorplus points ever expire?

No, your Donorplus points will not expire.
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What will I be able to get with my Donorplus points?

You will be able to redeem your Donorplus points for a wide variety of gifts and gift cards. Gifts are always changing based on availability. Click here to see a small sampling of the gifts available.
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Will I be able to earn Donorplus Bonus Points?

Yes, Donorplus members will have opportunities to earn extra bonus points by playing our interactive “Spin & Win” game; by donating at special times of the year, such as holidays or certain days during the summer months; and when specific donation types are critically needed to meet the needs of our hospital patients.

How long will it take for my Donorplus points to show up in my account after I donate?

It will take about 48 hours after you donate for your Donorplus points to appear in your account in our system.

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Help Form

If you are experiencing difficulty with any part of this program, you can use the form below to request assistance.

Please be sure to include your contact information so that we can contact you back.
Question:
Your Name:
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