Terms & Conditions

Overview: The Vitalant Donorplus Recognition Program is a service of Vitalant. This program is provided for all Vitalant blood donors. All users of this website agree that their access to and use of this website are subject to the terms and conditions set forth herein and all applicable laws. Any access is undertaken at the user’s own risk. These terms and conditions may change without prior notice.

Eligibility: Eligibility for the Vitalant Donorplus Recognition Program is limited to all Vitalant blood donors.

Changes and Disputes: Vitalant reserves the right, without prior notice, to discontinue or change the program at any time and to change these terms and conditions at any time.

All questions or disputes regarding this program, the eligibility of rewards, the availability of rewards or points, and the terms and conditions of the program will be resolved by Vitalant at its sole discretion.

Participant Enrollment: As a blood donor, you must opt-in to the Donorplus Recognition Program and can use your donor ID number to gain access. Upon initial login, participants can create their username and personal password.

Earning Rewards: You accumulate points each time you donate blood, platelets or plasma. Once a minimum of 725 points is attained you can go online to redeem the points you’ve earned for a variety of rewards. If you do not make a donation for an 15-month period you will forfeit all remaining Donor Recognition points. This requirement will be waived if you have been temporarily or permanently deferred from donating blood.

Redemption and Deduction of Points:

  • Recognition Points may only be used to redeem merchandise from the online catalog.
  • Points are not redeemable for cash.
  • The Recognition Points you accrue do not constitute your property. You cannot transfer reward points to another individual.
  • Recognition Points have no monetary value except to the extent specifically provided for by a reward.

Claiming a Reward:
  • Vitalant reserves the right to modify merchandise in the Donorplus Recognition Program On-Line Catalog at any time and without notice.
  • When you have obtained sufficient points, you may redeem an item(s) from the items described in the on-line catalog.
  • Specific merchandise is subject to availability and substitutions may be made based on availability or market conditions.

Statements of Recognition Points Earned: This website provides participating blood donors with details of transactions, as well as Vitalant Donorplus Recognition Program point balances.

Termination of Program: Vitalant reserves the right to terminate the Donorplus Recognition Program at any time without prior notice to you. If the program is suspended or terminated, any unredeemed reward points must be redeemed within one month of the date of termination of the program.

Participant Program Tracking: It is your responsibility to use awarded points to redeem items from the Donorplus Recognition Program Online Catalog. Awarded points can only be redeemed for merchandise presented in the Donorplus Recognition Program Online Catalog.

Promotional Events: From time to time, Vitalant, at its discretion, may sponsor events intended to promote participation in the Donorplus Recognition Program. These events may be terminated at any time, without cause or warning.

Taxes: Merchandise redeemed under the program is subject to applicable federal, state and/or local taxes. Payment of taxes resulting from these awards is the sole responsibility of the participating donor and not Vitalant.

Shipping and Handling: Merchandise redeemed under the program is subject to shipping and handling charges. The shipping and handling charges are included in the point value associated with each item in the on-line catalog and are represented in the overall value of the item.

Privacy Notice: This website is housed and operated by Online-Rewards on behalf of Vitalant. The information collected on this website will be used by Vitalant in connection with the Donorplus Recognition Program.

Copyright: All textual, graphical and other content appearing on this worldwide website, unless otherwise noted, is the property of Vitalant.

Email Notices: When you visit this website or send emails to us, you are communicating with us electronically and consent to receive communications from us electronically. We will communicate with you by email or by posting notices on this website. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

Confidentiality: When you use this website, you are responsible for maintaining the confidentiality of your account and password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur under your account and password.